FAST & RELIABLE IT SOLUTIONS

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ABOUT US

Technology is an extension of our senses.

BRIEFLY ABOUT US

IT F1RST is a technology solutions provider. We design, implement, and support IT & infrastructure solutions. We specialize in small and midsize companies and offer integrated technology, assistance, consulting, and support.

WE SPECIALIZE IN:

IT Service Management
IT Training / Mentoring
IT Security / Auditing
Windows / Linux / Unix Server

WHY US?

Integrated Technology

Our cross-platform IT knowledge and experience allow us to combine the right set of technologies to efficiently support your IT needs.

Consulting

Count on our experience to provide you with the best IT consulting using today’s technology standards.

Client Support

IT F1rst understands modern IT solutions run on a 24/7 basis. We offer different Service Level Agreements to ensure your infrastructure requires high availability and immediate assistance.

Custom Design

We design custom technology solutions based on specific needs, ensuring efficiency and tailored support for your environment.


Technology is an extension of our senses.

OUR SERVICES

Click on a category below to see a detailed list of services.

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WINDOWS

Windows

  • Domain deployment
  • Active Directory / ID Admin
  • Group Policies implementation (GPO)
  • Sharepoint
  • Microsoft 365
  • Exchange servers
  • Software deployment
  • Workstation configuration (Laptops & Desktops)
  • Hardware maintenance
  • Server design, configuration, racking and maintenance
  • Virtualization
  • Remote Desktop / Citrix
  • Data Backup
  • Formatting / Reimaging

UNIX & LINUX

Unix & Linux

  • Unix (AIX, Solaris, OpenBSD, HP-UX)
  • Linux (Debian, Redhat, Fedora, Ubuntu, OpenSUSE)
  • Virtualization (LPARs)
  • Apache Web servers
  • File & Print share servers
  • Shell Scripting
  • Storage: SAN/NAS, Netbackup, Tivoli storage

NETWORKING

Networking

  • PAN/LAN/WAN
  • Ethernet (Cat5/6), DSL, Fiber Optics, Frame Relay, X25, ATM, MPLS

  • Wireless Networks:
  • 802.11 a/b/g/n/ac/ax/be, 802.15, WiMax, LTE
  • Planning & deployment
  • Addressing & Subnetting
  • Site Surveying
  • Slowness & Disconnections

  • Setup and Maintenance of:
  • Routers
  • Switches
  • Hubs
  • Access Points
  • Firewalls
  • Intrusion Prevention / Detection Systems
  • Load balancers
  • Network latency assessment
  • Wiring effectiveness

TELEPHONY & VOIP

Telephony & Voip

  • Configuration and support of:
  • Phoneset
  • Softphones
  • Headphones
  • Voicemail / call forwarding
  • Conference Bridge
  • VOIP / IPT systems
  • SIP integration points
  • Cellphone / VOIP integration
  • Call routing / steering
  • Call recording

IT SECURITY

IT Security

  • Firewalls
  • IPS / IDS
  • TCP Ports analysis
  • Switchport security
  • Spam management
  • WiFi security
  • WiFi surveying
  • Group Policy
  • Password standards
  • Password recovery
  • VPN implementation
  • SSH, SFTP, DNS, DHCP, SNMP, HTTP, RSA Tokens
  • Browsing monitoring
  • Proxy servers
  • Virus cleanup / prevention
  • Spyware cleanup / avoidance
  • CCTV
  • Remotely monitored cameras

IT SERVICE MANAGEMENT

IT Service Management

  • IT Management
  • IT Cloud (Azure, AWS, Google Cloud)
  • IT Operations
  • IT Consulting
  • Telco’s relationships
  • IT Business partners liaison
  • IT Best Practices
  • ITIL orientation
  • IT Reporting & Metrics
  • Capacity Planning
  • IT Resource utilization
  • IT Environment audits
  • Change Management
  • CMDB (Inventory)
  • Suggestion & introduction of new technologies
  • IT Process automation

IT TRAINING & MENTORING

IT Training & Mentoring

  • IT Project Management
  • IT mentoring
  • IT training and teaching
  • Training overseas technical teams
  • IT tips / tricks / shortcuts
  • IT Productivity
  • IT Effectiveness
  • MS Office productivity lessons
  • Excel advanced functions, formulas and templates
  • Incident Management training
  • Problem Management training

CLIENT TESTIMONIALS

What our clients say about us

"IT F1rst has transformed our IT infrastructure. Their proactive support and tailored solutions have significantly improved our operational efficiency and data security."

"The integration services provided by IT F1rst have streamlined our communication and collaboration tools, enhancing our overall productivity."

"Our Architects Firm have benefited immensely from IT F1rst's comprehensive network and cybersecurity solutions. Their expertise is unmatched."


CONTACT

Get in touch with us

GET IN TOUCH WITH US

EMAILinfo@itf1rst.com PHONE NUMBER+1.647.869.3709
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